IT Support Specialist job at Emerson Hospital Concord, MA, US

Job Description

IT Support Specialist

Job Ref: 32181
Category: Information Technology
Location:

Emerson Hospital, 133 Old Road to Nine Acre Corner, Concord, MA 01742

Department: I.S. TECHNOLOGY
Schedule: Full Time
Shift: Day shift
Hours: 8:00am - 4:30pm

IT Support Specialist

Job Summary

Reporting to the ServiceDesk Manager, the IT Support Specialist has primary responsibility forsupport of the end user desktop computing environment at Emerson Hospital. This includes hardware, local applications, operating systems, and other IT owned devices used by hospital staff.

Job Functions

Receives, logs, triages, repairs and routes support calls.
Provides end user support and technical issue resolution
Troubleshoots/repairs personal computer based system access software and security software.
Troubleshoots/repairs terminals, printers, personal computers, and basic network devices.
Isolates cable problems at the desktop.
Customizes personal computer configurations to enhance performance.
Administration of Intranet, ticketing and other Service Desk support systems
Setup and configuration of laptops and PCs
Perform creation of new accounts
Maintains and supports patient rights to care, privacy, and respect.
Assists with project execution
Participates in the on call program and carries a pager.
Other duties as assigned.

Skills

Above average communication skills (written and oral).
Ability to troubleshoot and resolve or escalate computer problems.
Highly motivated and able to take initiative.
Ability to interact positively with medical staff under difficult conditions.
Knowledge of Microsoft operating systems and PC hardware.

Education and Experience

Associates degree in Computer Science, Health Care, Electrical Engineering, Nursing, Information Systems or related specialty, and/or equivalent experience/training.
Minimum of one (1) year of experience providing end user desktop support.

Job Tags

Full time, Local area, Shift work, Day shift,

Similar Jobs

Alliant Personnel Resources

Licensed Marriage and Family Therapist LMFT Corcoran, California Job at Alliant Personnel Resources

Alliant Personnel Resources is hiring for correctional facility in Corcoran, California. Job Details: LICENSED MARRIAGE AND FAMILY THERAPIST Location : Correctional Facility in Corcoran, California Pay Rate $67.00 - $69.00 Per Hour Schedule : 6 months Full ...

Pelican Ice

Class A Delivery Driver Job at Pelican Ice

...with a smile! We are on the lookout for a skilled Class A Delivery Driver who is ready to hit the road and make a difference in our... ...procedures. A knack for navigating routes using GPS or traditional maps. Physical ability to lift heavy items (think ice bags...

Aspen Dental

Dental Lab Technician Job at Aspen Dental

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career...

Intellect

Freelance Clinical Psychologist / Counselor (New York, USA) Job at Intellect

...current job or private practice. We're seeking to partner with Clinical Psychologists and Counsellors to be part of a community... ...Requirements Has a Masters in Counselling or Clinical Psychology Candidates must be skilled in Cognitive Behavioural Therapy...

System One

Power Electronics Engineer ( Electrical Power Systems : Traction , Propulsion ) Job at System One

. Job Title: Power Electronics Engineer ( Electrical Power Systems : Traction , Propulsion ) Location: must be able to relocate Type: Direct Hire For immediate consideration, please connect with me on LinkedIn atand then email your resume, work authorization...