Job Description

The Pet Stop is looking for a full-time Veterinary Hospital Administrator to join our established and growing team in Anchorage, Alaska! We are seeking a servant leader with proven success in people management who shares our growth mindset and passion for building a positive, high-performing team culture. Qualifications: 2+ years of veterinary or medical management experience preferred Financial acumen, including experience managing budgets, growing revenue, and processing payroll Experience building, training, and developing high-performing teams Strong emotional intelligence and conflict resolution skills Excellent interpersonal, listening, written, and verbal communication skills Proficient with Microsoft Office Suite and practice management systems Self-motivated and able to work both independently and collaboratively About the Role: As our Hospital Administrator, you will work in close partnership with the Lead Veterinarian to oversee the day-to-day operations of the hospital. Your leadership will be key in driving staff engagement, operational efficiency, and continued excellence in patient care. This is a hands-on, full-time position with a standard MondayFriday schedule. Key Responsibilities: Support and empower team members through coaching, mentorship, and performance management Maintain strong client communication and satisfaction standards Oversee scheduling, payroll, inventory, and overall financial performance Lead hiring and onboarding of new team members Monitor hospital workflow and maintain safety protocols Resolve client and team concerns with professionalism and care Ensure compliance with all relevant veterinary and safety regulations Compensation & Benefits: Competitive salary based on experience and qualifications Health, dental, and vision insurance (with HSA options) Paid time off, sick time, and holidays 401(k) retirement plan Pet care discounts Life insurance and disability coverage About The Pet Stop: Located in beautiful Anchorage, The Pet Stop has been serving Alaska's pet community since 1985. As part of the Lakefield Veterinary Group, we offer comprehensive veterinary care, including preventive medicine, dentistry, surgery, laser therapy, ultrasound, and grooming. We pride ourselves on providing exceptional service and creating a supportive, family-like environment for both our clients and staff. The Pet Stop is looking for a full-time Veterinary Hospital Administrator to join our established and growing team in Anchorage, Alaska! We are seeking a servant leader with proven success in people management who shares our growth mindset and passion for building a positive, high-performing team culture. Qualifications: 2+ years of veterinary or medical management experience preferred Financial acumen, including experience managing budgets, growing revenue, and processing payroll Experience building, training, and developing high-performing teams Strong emotional intelligence and conflict resolution skills Excellent interpersonal, listening, written, and verbal communication skills Proficient with Microsoft Office Suite and practice management systems Self-motivated and able to work both independently and collaboratively About the Role: As our Hospital Administrator, you will work in close partnership with our veterinarians and Senior Hospital Administrator to oversee the day-to-day operations of the hospital. Your leadership will be key in driving staff engagement, operational efficiency, and continued excellence in patient care. This is a hands-on, full-time position with a standard MondayFriday schedule. Key Responsibilities: Support and empower team members through coaching, mentorship, and performance management Maintain strong client communication and satisfaction standards Oversee scheduling, payroll, inventory, and overall financial performance Lead hiring and onboarding of new team members Monitor hospital workflow and maintain safety protocols Resolve client and team concerns with professionalism and care Ensure compliance with all relevant veterinary and safety regulations Compensation & Benefits: Competitive salary based on experience and qualifications Health, dental, and vision insurance (with HSA options) Paid time off, sick time, and holidays 401(k) retirement plan Pet care discounts Life insurance and disability coverage About The Pet Stop: Located in beautiful Anchorage, The Pet Stop has been serving Alaska's pet community since 1985. As part of the Lakefield Veterinary Group, we offer comprehensive veterinary care, including preventive medicine, dentistry, surgery, laser therapy, ultrasound, and grooming. We pride ourselves on providing exceptional service and creating a supportive, family-like environment for both our clients and staff. If you're passionate about veterinary medicine and want to work in a supportive, team-driven environment where you can make a real impact, we'd love to connect! Please contact Nikki Hanschu at nikki.hanschu@lakefieldvet.com or apply directly atLakefield Careers

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