Call Center Customer Service Work From Home Job at Steven Lacey Concept Solutions, Dallas, TX

WXJ2NHpta2U4TVhOL2U1M0pXendXWnpYTEE9PQ==
  • Steven Lacey Concept Solutions
  • Dallas, TX

Job Description

CALL CENTER / CUSTOMER SERVICE (WORK FROM HOME)

Remote Position - Immediate Start Available

Position Overview

Work From Home Call Center Customer Service Representative needed to handle high-volume customer calls. Provide exceptional service while working remotely with full training and support.

Key Responsibilities

  • Handle inbound customer service calls professionally
  • Resolve customer inquiries and complaints efficiently
  • Process orders, payments, and account changes
  • Provide product information and technical support
  • Meet call handling time and quality metrics
  • Document customer interactions accurately
  • Follow call center scripts and procedures

Requirements

  • High school diploma or equivalent
  • Previous call center or customer service experience preferred
  • Excellent verbal communication skills
  • Strong listening and problem-solving abilities
  • Ability to work in fast-paced environment
  • Reliable internet and dedicated quiet workspace
  • Professional phone presence

Technical Requirements

  • Computer with Windows 10/Mac OS
  • High-speed internet (minimum 25 Mbps)
  • USB headset with noise cancellation
  • Landline phone connection preferred
  • Backup internet connection recommended

Compensation & Benefits

  • $16-20/hour based on experience
  • Weekly pay available
  • Performance bonuses and incentives
  • Health insurance after 90 days
  • Paid time off accrual
  • Employee assistance programs

Schedule Options

  • Full-time: 40 hours/week
  • Part-time: 30+ hours available
  • Various shifts: 6 AM - 10 PM
  • Weekend availability required
  • Shift differential for evenings/weekends

Training & Support

  • Comprehensive paid training program
  • Ongoing coaching and development
  • Remote team support and supervision
  • Career advancement opportunities

Job Tags

Weekly pay, Full time, Part time, Immediate start, Remote job, Work from home, Shift work, Weekend work, Afternoon shift,

Similar Jobs

Lahlouh

Mailing Operator Lead Job at Lahlouh

 ...capabilities include: Sheet-fed offset print Fulfillment / Distribution logistics Dynamic digital print Packaging Design Mailing Marketing promotions Full service bindery and assembly Promotions Online Solutions Position:... 

Compass Group

DISHWASHER (FULL TIME) Job at Compass Group

 ...time DISHWASHER position. Location: St. Joseph's/Candler Hospital - 5353 Reynolds Street, Savannah, Georgia 31405. Note: online...  ...30 pm. More details upon interview. Requirement: No prior experience is required. Fixed Pay Rate: $14.00 per hour. Make a... 

Trusted Concepts, Inc.

Front End Developer Job at Trusted Concepts, Inc.

 ...possible to empower our team and support our customers in building a safer global future. Two Six Technologies is seeking a Front End Developer to work on multi-domain platforms serving critical national security functions using cutting-edge modern frameworks. Join... 

State of New Mexico

Highway Maintenance Worker (DOT/D5 #20443) Job at State of New Mexico

Posting Details District Five is one of six districts of the New Mexico Department of Transportation. The boundaries of District Five include the following counties: Torrance, Santa Fe, Los Alamos, Rio Arriba, Taos, and San Juan. Employees in the District are responsible...

Seronda Network

Public Relations Coordinator Job at Seronda Network

Job Title: Public Relations CoordinatorCompany: Seronda NetworkLocation: San Antonio, TX Salary: $55,000 - $63,000 per yearJob Type: Full-TimeAbout UsSeronda Network is a dynamic and forward-thinking organization dedicated to connecting businesses with the tools...